Invisional Hosting was launched in May 2005. Invisional's main purpose was to bring high quality web hosting to as many people as possible. This was achieved with a range of packages designed to appeal to the whole market: smaller 'value' and 'mail only' packages for personal or small business sites, right up 'premium' and 'business' websites. Our range of hosting packages has since been re-vamped to provide better value for money and better choice for our customers. In September/October 2006, we upgraded to a much larger hosting platform to accommodate the needs of our customers. This enabled us to completely relaunch our website, order and administration systems to provide an all-round better service. Our packages were relaunched too, providing better value for money as well as the new Unlimited Hosting package. Our expanded hosting platform also encouraged us to shift our support services up a gear, with the introduction of the Support Centre. This includes our huge Support Database, new Support Helpdesk and the Service Status module. In January 2009 we launched the new Customer Centre. Aimed at streamlining the customer experience at Invisional, the new system brings together customers' financial accounts with hotlinks to the management of their Domain and Hosting products. Increased security with the new system brings piece of mind to our customers. An overall increased quality of service is now delivered to our customers with the Customer Centre.