UK2

16 Reviews | Review this company

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UK2 linkhttp://www.uk2.net/

Company Profile

UK2 has been a major player in the web hosting industry since 1998. Having sold over a million domain names in that time, we now have many happy, domain name, web hosting, e-commerce, reseller and dedicated server customers in various countries. We can proudly say that we are one of the leading web hosting companies in the UK with amazing growth over the past 12 years! We have constantly proved ourselves to be a reliable supplier of top quality, professional and affordable services. We believe that customers should always be the core of every business, which is why we are constantly on the look out for ways to improve our products and services to our customers. Some of the recent improvements in our products and services include -a new UK based call centre, 24/7 live online support and new product packages to cater for a wide range of customers - those new to the web and even savvy developers. With our experience and resources, you can be confident that you will always receive a first class service for your web hosting needs. We are almost set to launch our new VPS (Virtual Private Server) product on VPS.NET. Watch this Space!

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UK2 Reviews

Web Hosting Review for UK2

I registered with UK2 approximately...

I registered with UK2 approximately 22 hours ago, I am still unable to view my site. I contacted tech support last night and received a reply by 8am this morning. There was a DNS mis-configuration, which had been corrected. The reply stated I should be able to access my site within the next 6-24 hours. I have replied asking for an alternative way of logging in and am awaiting a reply. I did not find the site setup particularly intuitive. I have used other hosts who have a much more user friendly feel. I would not be able to recommend UK2 to a 'newbie'. In fairness to UK2, I shall update this post when the teething issues are resolved.

by Richard from RJS Marine on Saturday, May 12, 2012

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Web Hosting Review for UK2

Very Bad Billing Team Leader Called...

Very Bad Billing Team Leader Called Stella. I am Gobsmacked that Uk2.net employ someone like Stella who was very tardy to respond and did not grasp the issue nor did she ant to. I bought a Domain and did not receive the usual confirmation email. I contacted Online Tech Support and was told that no such domain was associated with my account. So I went through the Domain Purchase again. Needless to say I was billed twice and Stella the Billing Team Leader refuses to resolve the issue and round the duplicate payment. Nor will she answer my repeated questions like how quickly should I have had the confirmation email in the first instance. Why was a duplicate purchase of the same Domain possible and why was it not picked up. Stella continually refuses to escalate the issue. Why. I have used Uk2.net for many years and purchased many many Domains but lately I have been getting many emails regarding renewals over and over again, now this..... I feel they have a problem in their billing an sure they have a very very poor Team Leader in the Billing Dept

by Computaman from It Company Director on Friday, May 04, 2012

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Web Hosting Review for UK2

Snail like customer service...

Snail like customer service. I have a reseller account and have been struggling to access my email, access sites by ftp and even access my cpanels for the past few days but keep getting timeouts. The customer service responses are slower than the server.

by Brian A from Beendesigned on Monday, April 30, 2012

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Web Hosting Review for UK2

Good overall service.

Good overall service.

by Charles McCormick from CEM Financial on Friday, April 27, 2012

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Web Hosting Review for UK2

Overall the product is OK and it usually...

Overall the product is OK and it usually does what it says it will do. However, this changes if you have a problem. We have a dedicated server and also pay £70.00 a month for "Supreme" Support. Our server went down for over 8 hours and NOTHING was done to help. Any request for information was stonewalled and messages were just unanswered. In the meantime we had to field calls from anxious, worried and angry clients wanting to know where the emailand websites that their businesses depend on were.

by Andrew Burton from Limongrafica Limited on Thursday, April 26, 2012

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Web Hosting Review for UK2

Great service.

Great service.

by Oleg from O&G Dublin Painter on Thursday, April 26, 2012

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Web Hosting Review for UK2

I've been with UK2 for several years...

I've been with UK2 for several years now and have always received great support and great value for money for my dedicated server. I would recommend them to others for reliable web hosting.

by Stephen Hill on Wednesday, April 25, 2012

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Web Hosting Review for UK2

I have a number of registered domains...

I have a number of registered domains with UK2 and they have always provided a friendly and efficient service. Any queries were resolved quickly and advice was always available to hand. I would always recommend UK2.

by Sandra Galt on Wednesday, April 25, 2012

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Web Hosting Review for UK2

We started with a dedicated server in...

We started with a dedicated server in 2007 because we wanted to spread our services among more providers, including one from the USA, another one in the UK and some dedicated housings in Italy. Today we are using UK2 because the technical support is amazing and *really* available 24 hours a day and UK is an excellent place for fast bandwidth and easy work even if you are localized elsewhere in Europe as we are.

by Alessandro Bonzi from Pointer srl, Bestshopping.com on Tuesday, April 24, 2012

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Web Hosting Review for UK2

UK2 have provided an excellent service...

UK2 have provided an excellent service and have constantly delivered a level of customer service and support which has made our dealings with them straight forward.

by Max Patey from Internet Eyes Ltd on Wednesday, April 18, 2012

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